Shipping and Delivery Information:

We support shipping to the following countries: USA, UK, Canada, Austra, Germany, Austria, Belgium, France, Netherlands, Portugal, Spain, United Arab Emirates, Switzerland, Czech Republic, Denmark, Finland, Ireland, Italy, Japan, Korea, Malaysia, Norway, New Zealand, Poland, Sweden, Singapore, Russia, Thailand,  Colombia, Cyprus, Mexico, Brazil.

Receiving time = Processing time of outgoing order + Shipping time

Processing time of outgoing order:

The order will be prepared and sent to the customer upon receiving payment.
All orders are dispatched from our warehouse within 1-3 business days.
If there are any delays due to stock availability, the customer will be promptly notified and given the option to modify their order to avoid additional waiting times.

Shipping Fee and time

We will provide clear and detailed shipping charges based on the order amount and regional shipping method:
Orders under 10 US:
  • Shipping fee: 3-6 US
  • Logistics channel: Postal registered logistics
  • Shipping time: 12-45 days

Orders over 10 US (non-dropshipping orders):
  • Shipping fee: Free
  • Logistics channel: Postal registered logistics
  • Shipping time: 12-45 days
 
Orders over 200 US:
  • Shipping fee: Free
  • Logistics channel: Default UPS, FedEx, or international line
    • For countries with designated DHL, additional charges may apply depending on the location
  •  Shipping time: 6-12 days
 
Additional Shipping Information:
  • You can track all logistics via www.17track.net or the respective logistics carrier’s website.
  • All orders come with a tracking ID where you can track your order.
  • Delivery times do not include customs clearance or delays, as they are beyond our control.
  • We do not charge any additional taxes or fees.
  • If missing any listing ,we will notice customers and refund money immediately.
If you have any questions, feel free to contact us!
Phone:+86 15967974570
Email:  yhpupjewelry@gmail.com

Returns

  • All jewelry is final sale.
  • All charms are final sale.
  • If you believe there is an issue with your product, please email yhpupjewelry@gmail.com within 5 business days of receiving your product. Please include your order number, a description of the issue, and a picture in the email.
  • Important: the e-shop will not be able to process any returns or exchanges for purchases made in a store.
    • Please get in touch for assistance with returns or exchanges.